94% companies use some kind of physical process to run employee tax benefits

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Employees have to submit paper bills and fill out claims physically to submit a reimbursement

2 in 3 companies feel costs outweigh benefits

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The effort, cost and logistics involved in administering reimbursements is far higher for these companies in comparison to the actual value of the benefit

56% of employees who opt-out of reimbursements do so for a higher in-hand salary

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Employees believe opting for benefits reduces in-hand salary and hence, for a notional immediate profit, they forgo a future profit

23 minutes/claim: the average time an employee takes to submit a claim

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On an average an employee takes upto 23 minutes of their productive time to submit just one single claim for reimbursement

35% companies have discontinued one or more benefit(s)

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Companies discontinue benefits due to:
  • High running costs
  • High employee opt-out
  • Difficulties managing logistics

51% employees believe the process is complex

Employees also feel that the reimbursement submission process is time consuming

90% employees prefer digitised employee tax benefits

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Employees feel a digital reimbursement process will mean no paperwork and be less time consuming

25% employees are unaware that benefits can help save taxes

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One in four employees does not understand the possibilities that these tax saving benefits offer and hence prefer to not opt in for any reimbursements
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